Win Customers: 7 Small Gestures That Go Far

The features of your product are important. But it's the little things that leave a lasting impression and encourage people to buy.


http://www.inc.com/paul-spiegelman/win-customers-small-gestures-that-go-far.html?nav=linkedin

6 Writing Tips for Sales Messages

A crisp, well-written sales message will help you win more customers. Here are a few tricks for non-writers.


http://www.inc.com/geoffrey-james/sales-communications-6-writing-tips.html